Privacy Policy

1.1 OVERVIEW

Blue Quill Digital Solution (“Blue Quill Digital Solution” or “we”, or “our” or “us”), are committed to protecting your personal information and respecting your privacy. This policy is designed to comply with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

In general, you can visit Blue Quill Digital Solution on the Web without telling us who you are or revealing any information about yourself. To the extent that you do provide information to Blue Quill Digital Solution, Blue Quill Digital Solution will never sell, rent or disclose your personally identifiable information to outside parties for their own marketing purposes without your consent.

With your permission, Blue Quill Digital Solution may send you e-mail regarding our new products, upgrades, or select third party products. We do not disclose your personally identifiable information to such third parties.

1.2 INFORMATION THAT WE GATHER AND TRACK

Blue Quill Digital Solution may collect other information, including, but not necessarily limited to:

• Personal identifiers, such as names, contact details (e.g., email address), job description and, if applicable, language spoken.
• Transactional information, including information about the products and services you purchase or download or about which you make an inquiry.
• User preferences, such as product requirements, areas of industry interest, newsletters, community choices and other information you select in the customer profile when registering on Blue Quill Digital Solution Websites or indicated by your use of the Blue Quill Digital Solution Websites.
• Other information which may include, but is not limited to, browser and device information, data collected through automated electronic interactions, application usage data, demographic information, geographic or geo-location information, statistical and aggregated information. Statistical or aggregated information does not directly identify a specific person, but it may be derived from personal information. For example, we may aggregate personal information to calculate the percentage of users in a particular postcode.

1.3 HOW BLUE QUILL DIGITAL SOLUTION USES AND SHARES THIS INFORMATION

1.3.1 TO ENGAGE IN TRANSACTIONS:

We may use personal information such as name, physical address, telephone number, email address, and company to engage in transactions with you, including contacting you about your order.

1.3.2 TO PROCESS TRANSACTIONS:

We may use financial/credit card and payment information to process your order. Personally identifiable information that is needed in order to issue an invoice is stored on Blue Quill Digital Solution Web servers in a commercially reasonable manner designed to safeguard against unauthorized access.

1.3.3 TO PROVIDE SUPPORT OR OTHER SERVICES:

We may use your personal information to provide you support or other services you have ordered, as well as product updates, product patches and fixes and other similar communications.

1.3.4 TO POST TESTIMONIALS:

We post testimonials on our Blue Quill Digital Solution Websites which may contain personal information. Prior to posting the testimonial, we obtain the customer’s consent to post their name along with their testimonial.

1.3.5 TO COMPLY WITH LEGAL REQUIREMENTS:

Blue Quill Digital Solution may require disclosing your personal information in order to comply with legally mandated reporting, disclosure or other legal process requirements under Australian law. We will use reasonable efforts to limit the personal information it provides for these purposes.

1.4 OVERSEAS DISCLOSURE

Blue Quill Digital Solution operates internationally, including a US-based office. As a result, your personal information may be transferred to, and stored or processed in, countries outside Australia, including the United States. Where this occurs, we take reasonable steps to ensure the overseas recipient handles your information consistently with the Australian Privacy Principles.

1.5 CHANGES TO POLICY

Blue Quill Digital Solution will occasionally update this privacy policy. When we do, we will post a prominent notice in this section of this policy notifying users when it is updated. If we are going to use your personal information in a manner different from that stated at the time of collection, we will notify you via email, and you will have a choice as to whether or not we use your personal information in this different manner.

1.6 CONTACTING US ABOUT PRIVACY / MAKING A COMPLAINT

If you have any questions about this privacy statement, the practices of our software or Web Sites, or wish to make a complaint about how we have handled your personal information, you may contact us at:

Email: info@bluequilldigitalsolution.com.au
Phone: +61 468 147 189
Address: Unit 909/81 City Rd, Southbank VIC 3006, Australia

We will investigate any complaints received in writing and do our best to resolve them within a reasonable timeframe. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.